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RFL Property Services
Limited
Unit 3
Chalkmill Drive
Enfield , EN1 1TZ
Jeremy Sharp
Director of Customer Experience
Jeremy Sharp began his NHS career as an NHS Hotel Services National Trainee and since then has held several senior facilities management posts throughout the southwest, midlands and been London based since 2001. Exposure at senior management level in primary care, specialist acute and the acute environment delivering facilities management services ranging from in-house operations, direct contract management, within retained estate and PFI environments. Jeremy engages with teams to deliver FM services that not only deliver compliance but also ensure that every service area and individual aims to deliver a first-class staff and patient experience.
Maggie Robinson BA Hons MRICS is the Director of Property, a property professional operating at director level in the NHS since 2009. Drawing on over 20 years’ experience including from the private sector she provides expert advice on asset management relating to land and buildings. She leads a multi discipline team focussed on facilitating delivery of clients business and clinical strategies, delivering optimised value to support realisation of organisational and NHS objectives for benefit of patients and staff. Areas of expertise include master planning, town planning and disposal/partnering opportunities; management of keyworker accommodation, workplace and space planning strategies and general estate management. During tenure at RFL has orchestrated and overseen delivery of over £150m from disposals. She is an active and widely respected member of the STP estates board and provider representative on the London Estates Delivery Unit with excellent system connections.
Dan Baker
Director of Transformation
With over 10 years of healthcare and change management experience Dan has worked on multi-million pound projects for clients at the forefront of NHS innovation. Dan leads a team of dynamic, Transformation professionals with a relentless drive to improve outcomes and experiences for staff, patients and clients by changing the way complex project delivery is understood and executed. Dan is passionate about ensuring that the built environment for the NHS truly represents modern day innovation and benefits from technological advancements that are commonplace in other 21st century buildings. He does this by working with clients to ensure their project benefits are fully realised and that the built environment for the NHS and beyond reflects what our patients deserve from healthcare facilities. Dan’s wealth of experience in both healthcare operations and change management have shaped his experience of how transformation should be undertaken in order to deliver long lasting benefits to clients and their patients.
Steve Last
Director of Estates & Facilities, Royal Free/ Chase Farm
Steve Last has over two decades of experience in the NHS, having served at various prominent London Trusts. He believes in a hands-on approach, preferring a back-to-the-floor working style to understand and address challenges directly. An avid cyclist, Steve often explores the scenic routes of the Essex and Suffolk countryside. In his spare time, he enjoys perusing Autotrader, scouting for his next car.
Paddy Hennessy
Technical Operations Director
With a background in construction management and building surveying, Paddy worked in various roles in the construction industry and Local Authority in Ireland prior to moving to the UK in 2009. Since then, he has held a number of senior leadership positions in Acute NHS organisations in the London area, focusing on Estate, Facilities and Capital delivery functions. Paddy enjoys working in challenging and complex environments, and always strives to improve and enhance facilities for the benefit of patients, visitors and staff.
Jay has overall responsibility for the operational division of the business and is on a mission to transform the way healthcare estate and operational services are delivered in the NHS. He has amassed 20 years’ experience working in a number of complex 24/7 service delivery environments across a variety of industries. Jay has extensive experience leading large diverse teams in delivering outstanding customer experience across public & private sectors.
Before joining RFLPS Jay was the Head of Passenger Strategy at Network Rail High Speed Ltd, delivering inspirational strategic leadership across three international stations encompassing Operations, Asset Management and Facilities. A role where he introduced the world’s first cleaning robot on a train station. Prior to that Jay has held leadership roles in British Airways & Premier Inn.
Joined the NHS in 2002 and held a number of Estates & Facilities Director and Workforce and Procurement roles prior to being appointed as Managing Director of RFLPS in 2018. Prior to 2002 Andrew worked in commercial design, surveying and project management consultancy for over 18 years. Andrew has a successful track record of establishing and leading commercial and healthcare property organisations, formulating policy, transforming operational service delivery of project and front line services across a variety of estates and delivering strategic developments. Andrew had led the construction of hospitals, business parks, courts, offices, shopping centres and residential developments.
Director Capital Projects
Brian Pratt is Chartered Quantity Surveyor by background and is our Director Capital Projects and interim Director of Estates for the RFL Trust and wider RFLPS business. With over 25+ year’s experience, Brian has worked around the World in multidisciplinary organisations leading on the successful delivery of multi-billion pound iconic, complex and ground-breaking projects and programmes. Leading the RFLPS and Trusts response to Covid19 during the first and second waves, Brian led the Capital and Estates teams delivering urgent critical infrastructure changes whilst working in and around Covid live environments.